Built for the institutions everyone else overlooks.
Confirm gives community banks, credit unions, and call centers a simple, secure way to verify who’s on the phone — without forcing members to download an app or remember another security question.
Why we exist
Enterprise-grade caller authentication has long been priced and built for the biggest institutions. Smaller banks and credit unions — the ones serving their communities directly — were left choosing between weak security questions and projects they couldn’t justify.
Confirm changes that. As Pindrop’s preferred partner for institutions under $3 billion in assets, we deliver voice biometrics and One-Time Passcodes right inside your core platform, with pricing built for your size.
What we believe
- Security shouldn’t add friction for members — the best authentication is the kind they barely notice.
- Verification belongs where your agents already work: inside the core, with a full audit trail.
- Compliance is a baseline, not a feature. Confirm is SOC 2 compliant and built to support FFIEC guidance.
Trust, proven
Confirm is proudly SOC 2 compliant — independently audited for security, availability, processing integrity, confidentiality, and privacy — so the institutions that rely on us can rely on how we handle their data.
See Confirm running in your core.
Tell us about your institution and we’ll get back to you within 24 hours.