Feature Announcements

Confirm is excited to introduce the new Research Center feature. This tool gives IT teams and call center leaders at financial institutions the power to investigate risky calls with clarity, speed, and confidence. As fraud threats targeting the voice channel grow more sophisticated, financial institutions need better ways to connect the dots and act decisively. Research Center was […]

We are thrilled to introduce our external API designed for full-service call centers. This solution enables organizations to integrate voice biometric authentication seamlessly into their existing call center interfaces.

In today’s competitive financial landscape, efficiency and speed are critical to success. Whether you’re a credit union or community bank, every day spent waiting for system configurations delays your ability to serve your members and customers. That’s why Confirm is revolutionizing onboarding with self-service configuration options that allow institutions to go live in as little […]

In today’s dynamic threat landscape, financial institutions are under constant pressure to bolster security while maintaining seamless customer experiences. Voice authentication technology is stepping up as a powerful ally, and with our latest updates, it’s now more adaptable and robust than ever. Here’s a breakdown of our new voice authentication validation features and why they […]